Cristián Lávaque
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Cristián LávaqueKeymaster
How would i get everything from that embeded shortcode to link on an image?
What embeded shortcode? Could you paste it here inside code tags?
Cristián LávaqueKeymasterA linked image? Do you mean this?
<a href="http://example.com/image.jpg" target="_blank"><img src="http://example.com/image.jpg" alt="Image" /></a>
Cristián LávaqueKeymasterRight, with a condition. If you use the s2If shortcode, then you’d wrap the s2File shortcode with it. You can’t use a shortcode inside of another one, so if you want to change the s2File attribute only, then you’d use a PHP condition there.
Cristián LávaqueKeymasterto replace my current html code that is :
I don’t see the image you posted there, the link seems broken.
Do you want to have those variables in the URL instead of a shortcode? Not sure if that’s what you’re asking, could you explain a bit more? Thanks!
Cristián LávaqueKeymasterThat’s what he said for PayPal buttons. Read what he said for the pro-forms, which are what you’re using.
You may want to ask him directly if the behavior changed or if that explanation is still valid.
Cristián LávaqueKeymasterIn the URL (in the browser’s address bar) after the redirection to the MOP page.
Make sure they’re enabled. WP Admin -> s2Member -> General -> Membership Options Page -> Enable MOP Vars
See also: WP Admin -> s2Member -> Scripting -> Membership Options Page Variables
2016-03-19 at 21:19 in reply to: When disabling the wp login, it seems to disable the password recovery too #689Cristián LávaqueKeymasterNice! Thanks for the update. 🙂
Cristián LávaqueKeymasterYes, you’d need a bit of PHP to calculate each case, though. The upgrade would have an initial term without charge (i.e. trial) for the days left until the date you want the new charge to be made.
These may help:
http://www.primothemes.com/forums/viewtopic.php?f=4&t=908#p4375
http://www.primothemes.com/forums/viewtopic.php?f=4&t=2878&p=33315#p9025
https://www.s2member.com/forums/topic/recurring-prorating-of-billing/#post-7410Cristián LávaqueKeymasterThe MOP redirection means the user didn’t have the required permission. What do the MOP vars say about the restriction applied in that case?
Cristián LávaqueKeymasterThe asterisk in the level attribute is used when selling only the capability, which can only be done with buy-now, not a subscription.
What do you mean by increasing the next payment? You mean in a subscription? Only when it’s a new subscription, you can’t modify an existing one. And you can only set the first payment (initial) or all the following payments to be different (recurring), but not only the 2nd or 3rd payment (these will be the same as all the recurring payments, they can’t be different).
Yes, using 1 in the shortcode, will sell a new subscription, ending an existing one. The user can’t have multiple subscriptions.
2016-03-19 at 19:11 in reply to: When disabling the wp login, it seems to disable the password recovery too #682Cristián LávaqueKeymasterNevermind, I see you don’t have a redirection over at wp-login.php… (I don’t know why I remember you having one, maybe it was only suggested by someone and I was left with the impression you did that.)
Could you explain what the undesired behavior is? I’m not sure I understand. At the /login page with the login widget, I see the link to recover the password, click on it and get taken to the proper form for it.
2016-03-19 at 19:08 in reply to: When disabling the wp login, it seems to disable the password recovery too #681Cristián LávaqueKeymasterYou’d need to review the hack you used to customize wp-login.php to /login, so it doesn’t happen on password recovery, only login or registration.
Cristián LávaqueKeymasterThere’s an attribute for the download link/shortcode that lets you not count it. I guess you’d need to use a conditional that adds that attribute when the level is 1. See: WP Admin -> s2Member -> Download Options -> Shortcode Attributes -> count_against_user
Cristián LávaqueKeymasterYeah, it’s odd. I don’t see that form being a buy-now, so I’m not sure why you’d get that error.
Are you positive that that’s the shortcode that output that error? If so, could you try reproducing it in a clean test installation?
Remember having logging enabled and using a non-admin account for the test purchase.
Cristián LávaqueKeymasterIt doesn’t matter if you’re not conditioning content to that level, just use the higher level for those that get the unlimited downloads access. Still protect with the ccap, but the downloads would be unlimited.
I know that’s not as clean and straightforward as it should be, but you’re pushing the limits of the current s2. The original restriction was only levels, and everything worked with them, but then ccaps were added, only not fully integrated with everything.
Cristián LávaqueKeymasterYeah, it’s scary every time a big change like that is done… I’d think about it carefully too, and test in a copy of the site several times before going ahead and trying the live site, only after backing it up first.
When integrating with S3, I guess it was assumed that every protected file would be there and the local storage would be the exception. Why did you decide to integrate with S3 and why would you not use it for all protected files?
About removing the count for certain users, you can probably give them a higher level than the regular user, and remove download limits to that level. Would that work?
Cristián LávaqueKeymasterConsidering that the same download might or might not need to be tracked the same way (maybe by ccap instead of by level) is there a way to limit based on ccaps INSTEAD of level?
Tracking limits are based on level. But well, if all paid users have the same level, then that limit would apply. I’m pretty sure that files protected with a ccap still count towards the limit, but you can test it (remember to use a regular user account).
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymasterRemember that if you’re using the S3 integration now, then the local s2member-files directory won’t be used unless you specify it using the storage attribute. WP Admin -> s2Member -> Download -> Shortcode Attributes -> storage
So you may want to have a copy of your full s2member-files directory contents in the S3 bucket for s2Member to avoid any broken links.
If you want to have an all-access, it’s not a problem when using files protected with levels, since giving a higher level will include access to the lower ones. WP Admin -> s2Member -> Download -> Capability & Level files
There isn’t an equivalent for ccaps, though. If a file is protected with a ccap, then the user will need that specific ccap to access it. To work around that, you’d either need a hack, or make another copy of the file for that higher access ccap.
Cristián LávaqueKeymasterDid you watch this video?
Cristián LávaqueKeymasterIf you set up the s2 integration with AWS, then by default s2 will look for the protected files in the Amazon bucket you set, not the /plugins/s2member-files/ directory. You can use both, though, AWS will be the default, but you can specify the local directory in the link. WP Admin -> s2Member -> Download -> Shortcode Attributes -> storage
Work with that a bit to figure it out, and see if you have new questions then. 🙂
Cristián LávaqueKeymasterYou can disable open registration, so the default registration form won’t be available, and in the default login form’s footer add a link to your page with the registration pro-form (the pro-form doesn’t obey the open registration setting).
WP Admin -> s2Member -> General -> Open Registration
WP Admin -> s2Member -> General -> Login/Registration Design -> FooterCristián LávaqueKeymaster🙂
Well, when you send a variable to the next page, it can be either through the URL ($_GET) or a submitted form ($_POST). See:
http://php.net/manual/en/reserved.variables.get.php
http://php.net/manual/en/reserved.variables.post.php
http://php.net/manual/en/reserved.variables.request.phpI hope that helps!
Cristián LávaqueKeymasterYou could with some PHP. WP Admin -> s2Member -> Restrictions -> Shortcode Conditionals -> PHP
E.g.
[s2If php="isset($_REQUEST['answer']) && $_REQUEST['answer'] == '1'"] You answered "1". [/s2If]
Cristián LávaqueKeymaster🙂
Cristián LávaqueKeymasterDo you mean for the login redirection? I mentioned
$_SERVER['HTTP_REFERER']
earlier in the conversation, is it what you want?<?php echo s2member_pro_login_widget(array("title" => "", "signup_url" => "http://scrapbookcampus.com/register-to-the-campus", "login_redirect" => $_SERVER['HTTP_REFERER'])); ?>
Cristián LávaqueKeymasterYou can also set the signup URL.
<?php echo s2member_pro_login_widget(array("title" => "", "signup_url" => "http://scrapbookcampus.com/register-to-the-campus", "login_redirect" => "http://scrapbookcampus.com/register-to-the-campus")); ?>
From the docs: http://www.s2member.com/codex/stable/s2member/api_functions/package-functions/#src_doc_s2member_pro_login_widget()
“signup_url” => “%%automatic%%” Full Signup URL, or use %%automatic%% for the Membership Options Page. If you leave this blank, it will not be shown.
Cristián LávaqueKeymasterRight after I posted my previous reply, I edited it because there was something missing. Perhaps you got the code right before I fixed it. Please make sure you copied the latest version. 🙂
Cristián LávaqueKeymasterTry this 🙂
<?php echo s2member_pro_login_widget(array("title" => "", "login_redirect" => "http://scrapbookcampus.com/register-to-the-campus")); ?>
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymasterI did a couple test registrations, and using the link to “register” at the top of the page, I had the registration pro-form in a new tab, after submitting it got automatically loggged into the new account, and was shown a message telling me that the previous page was still open in my browser and that I could now reload it.
I also see that the PHP code is working in the test page now.
i am still using the default LOGIN page. Can i have that on my “registration” page? Is there a shortcode or something?
There’s the s2Member Pro login widget: WP Admin -> s2Member -> Scripting -> Pro Login Widget via PHP.
Cristián LávaqueKeymasterOr maybe you’re using the visual editor… Make sure you use the code editor for the page.
Cristián LávaqueKeymasterI found these lines in the source code of the test page:
<p><?php echo $_SERVER['HTTP_REFERER']; ?></p> <p><?php print_r($_SERVER); ?></p>
It doesn’t look like the PHP execution is working there. See if the plugin is up-to-date and working, or try a new one (e.g. Jason’s EZ PHP https://wordpress.org/plugins/ezphp/ ).
you will run out of emails too!
Don’t worry, I have plenty. 😉
Cristián LávaqueKeymasterI registered again and didn’t get the autologin, or the redirection to another page, just the confirmation message at the top of the current page: “Thank you. You’ll receive an email momentarily.”
In the page with the registration form, could you add this outside of the shortcode so it shows up on the page when viewed, please? I want to see if it’s actually giving the previous page’s address.
<?php echo $_SERVER['HTTP_REFERER']; ?>
You could also add this:
<?php print_r($_SERVER); ?>
You do have a PHP execution plugin active on your installation, right?
Cristián LávaqueKeymasterFirst thing I’d try is removing the autologin hack and creating a new account, to see if the success redirection to the previous page works. If it doesn’t, that needs more work, if it does, then the autologin hack needs to be improved to support that.
Cristián LávaqueKeymasterAfter registration I got taken to http://scrapbookcampus.com/welcome-back/ which I guess is the Login Welcome page. So the success redirection is ignored by the autologin hack.
Cristián LávaqueKeymasterOk i fixed that error.
Cool. I’ll try the registration redirection now.
Cristián LávaqueKeymasterI don’t know… Make sure the fields for that setting are empty and save, I guess. And set the captcha attribute in the shortcode to 0:
captcha="0"
. WP Admin -> s2Member -> PayPal Forms -> Shortcode Attributes -> captchaCristián LávaqueKeymasterSure.
In the pro-form I see this error:
Security Verification
Input error: k: Format of site key was invalidI tried submitting it but didn’t succeed because of the error.
Check that your configuration here is correct: WP Admin -> s2Member -> General -> Captcha
Cristián LávaqueKeymasterOkay…
I’m not sure if the hack will pick up the success URL for the redirection. Could you try and see how it goes? I don’t remember if Jason kept that in mind when he wrote it. I see a line that makes me think it’s possible, but testing will confirm it.
Cristián LávaqueKeymasterThat’s correct.
That’s why I recommend reminding users to login if they already have an account, or only sell to logged in users.
Cristián LávaqueKeymasterYou could custom code that, bur remember that registering won’t automatically log the user in, so he’ll still be logged out when redirected to the URL after registration…
You could try using $_SERVER[‘HTTP_REFERER’] in the success attribute. http://php.net/reserved.variables.server
[s2Member-Pro-PayPal-Form register="1" level="0" ccaps="default" desc="Signup now, it's Free!" custom="scrapbookcampus.com" tp="0" tt="D" captcha="clean" success="<?php echo $_SERVER['HTTP_REFERER']; ?>" /]
See also the documentation here, in case there’s something that could be useful to you: WP Admin -> s2Member -> PayPal Forms -> Custom Return -> Free Registration.
Cristián LávaqueKeymasterWhat you could do is use the conditional to check for the level, instead of whether he’s logged in. So if the user already is level 1, then change the level to asterisk in the pro-form. E.g.
[s2If current_user_can(access_s2member_level1)] [s2Member-Pro-PayPal-Form level="*" ccaps="wjan2016" desc="Patchwork Scrapping" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="scrapbookcampus.com" ra="9.99" rp="1" rt="L" rr="BN" accept="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /] [else] [s2Member-Pro-PayPal-Form level="1" ccaps="wjan2016" desc="Patchwork Scrapping" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="scrapbookcampus.com" ra="9.99" rp="1" rt="L" rr="BN" accept="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /] [/s2If]
Cristián LávaqueKeymasterYou can add a ccap to the free registration pro-form. Let’s say your ccap is default then:
[s2Member-Pro-PayPal-Form register="1" level="0" ccaps="default" desc="Signup now, it's Free!" custom="scrapbookcampus.com" tp="0" tt="D" captcha="clean" /]
The instructions for independent custom capabilities is when selling them to a logged in member, it doesn’t work with visitors. You can give a ccap in the free registration pro-form, the level is set.
Cristián LávaqueKeymasterThe subscription and the level are not really related, are they?
They are completely related. The subscription is created when selling a level, and when the user buys a level again, the existing subscription gets terminated. Even if he purchases the same level, s2Member will end the existing subscription. If he purchases the new one with recurring payments, then a new subscription gets created, but if it’s a single payment, then that’s that.
If a user is already registered to the site, but has a level 0, buying a ccap without a level (level = “0”) should keep the user at level 0, correct? But then, BUYING something changes from level 0 to at least 1.
If you sell it with the pro-form’s level set to 1 (
level="1"
) yes, but if you are selling a independent ccap, level would be set to * (level="*"
), so the member’s level would not change.If i use a pro-form and ask for registered members to login, that is so the form with level = “*” be applied, but how does the free member gets his level 1?
You can sell the independent capability to level 0 users too, the level doesn’t matter, only that he’s logged in. So the free user can purchase the capability and he’d remain at level 0.
See the documentation here WP Admin -> s2Member -> PayPal Forms -> Capability: “regardless of which Membership Level they have on your site (i.e., you could even sell Independent Custom Capabilities to Users at Membership Level #0, normally referred to as Free Subscribers, if you like)”
Cristián LávaqueKeymasterYes, that’s what I meant. That was just an example to show how to achieve the redirection, but then you’d need to customize it to change the URL dynamically.
You could probably use the $_SERVER variable to get the address of the page he’s on. http://php.net/reserved.variables.server
Cristián LávaqueKeymasterCan a button give a level 1 without affecting a level 1 recurring subscription?
No.
Is there a way other than by having two forms?
No, individual capabilities can only be sold to logged in users. To sell to a visitor you’d need to add the level too. This is a limitation with the existing implementation.
You could create a feature improvement request making it possible to sell an independent custom capability to a visitor, so it’ll register him and assign him level 0, but work for logged in users as well not touching their level. https://github.com/websharks/s2member/issues
solve the problem if i just used a regular Buy now button instead of a form?
It’s the same for buttons to sell capabilities. WP Admin -> s2Member -> PayPal Buttons -> Capability: “you can sell one or more Custom Capabilities using Buy Now functionality, to existing Users/Members”.
Cristián LávaqueKeymasterFor a login from the same page he’ll be taken back to, yes. The login widget would need to be on the same page he’ll be taken back to, and the widget configured to redirect the person to the “previous” (i.e. the one where the widget is when he uses it) page after login.
If you start the login from another place and want the person to end in a particular URL, there are a couple of ways:
If you link to wp-login.php, you’d do http://example.com/wp-login.php?redirect_to=/the-page-you-want-him-taken-to/ and after logging in he’ll be taken to the redirect_to address.
If you’re using the s2 Pro login widget via PHP, see: http://www.s2member.com/codex/stable/s2member/api_functions/package-functions/#src_doc_s2member_pro_login_widget()
<?php s2member_pro_login_widget("login_redirect" => "http://example.com/the-page-you-want-him-taken-to/"); ?>
Cristián LávaqueKeymasterI agree that it’d be best if it told the user the email is being used, and to login instead of signing up again. That said, it doesn’t prevent an existing user from signing up with a second account if he uses a different email address then the first time by mistake.
I think it’s important to have a message reminding the existing user to login.
I mentioned selling only to logged in users because then you eliminate the problem of selling to an existing user while he’s logged out. I know it adds the step of registration first, and it’d seem it will cause loses, but you could make that free registration attractive with a freebie, and not hard asking only the bare minimum of fields (similar to an email opt-in).
But that’s a separate issue from the one where the existing subscription for level 1 is ended when he then purchases level 1 with a one-time payment. We were talking about existing users, which is when that issue would happen.
The reason why the logged in/out topic came up is because I’m suggesting selling the ccap individually, without the level. That works for the logged in user, but isn’t possible for a logged out user, so it requires the level to be added to the form.
When selling individual ccaps, I think it’s fine to have a conditional that doesn’t add a level to the form when the user is logged in, so it doesn’t affect existing subscriptions, but adds the level when the person is logged out so the ccap can be sold to him. Not perfect, but works.
Cristián LávaqueKeymasterSorry for the delay.
The s2 pro-form doesn’t have a way to change dynamically based on the zip code entered into it as a the value of one of the profile fields. But it is possible to have a previous step for the zip code, to then show the proper form based on it.
You could have a simple HTML form for the user to enter his zip code, and submit it to the page with the pro-form, but with a PHP conditional that checks the zip code entered to display the form you want. E.g.
<?php if (isset($_REQUEST['zip'])) { if ($_REQUEST['zip'] < 12345) { Sorry, you can't enter. } elseif ($_REQUEST['zip'] > 12345 && $_REQUEST['zip'] < 23456) { Registration form } } ?>
I hope that helps 🙂
Cristián LávaqueKeymasterI’m not 100% sure I understand the setup you have, because there’s a big mixed use of levels and ccap for access and you didn’t explain the payments. I think that’s a mistake and that you may be better just using ccaps and s2Drip in this setup.
Or are you selling a subscription instead of one-time payments? That’s the only case where a level would be required that I can think of right now, because ccaps can’t be sold with a recurring payment.
The way I understand what you have:
– Level 1 is to give a 30 day trial, which may be achieved with s2Drip and not require a subscription, unless you plan to charge recurringly for continued access afterwards, but it seems that for access after the trial you give Level 2.
– Level 2 is for continued access to a single (seems to be a single payment, not recurring), and you have it split into two, for novels 1 and 2.
– Level 3 is for access to both novels.
– Level 4 is for access to both novels, but without having paid.
You can do all that with just level 1 and ccaps. Even just level 0 if there’s no recurring payment, use the free user registration (the free registration pro-form lets you add ccaps to his free account, e.g the trial one).
For access to novel 1, you give/sell the ccap for novel 1. Same for novel 2. If the user gets access to both, you just give both separate ccaps, not a ccap/level that mixes both. If he gets them free, the ccap can be the same for access, he just didn’t pay for it.
For the trial access, you can probably have a ccap that gives that temporary access (e.g. novel1trial), and you’d check for it with a conditional and the date he got that access.
I hope that helps. 🙂
Cristián LávaqueKeymastergo through the FREE registration form (so i can add a ccap) BUT also return to the exact page they were on when they clicked (so i can’t use the success attribute, unless i can get it to pull the initial URL of the page the user was on).
So what you want is bring the user back to the page he clicked the registration link from after creating his account?
After registration he needs to login, so he can’t be redirected there right after registration. You want the first login to bring him to the page he clicked the registration link from?
Maybe the registration link could just open the free registration pro-form in another tab/window, and leave the current one open and open a message that instructs him to “please reload this page after completing your registration and logging in.”
Cristián LávaqueKeymasterthat would not explain why other members who had the same recurring payment, and used the same form, didn’t see their recurring payment stopped?
I’m not sure why it was different for them. The form you showed me isn’t selling just a ccap, it’s selling Level 1 plus the ccap for a one-time payment. That’s why the Level 1 subscription ended when your customer purchased it again for a one-time payment.
Did the other customers follow the same steps under the same situation as this one with the problem? Did they use the same form to purchase that ccap or is there another form that just sells the ccap somewhere in the site? Had they started their subscriptions with s2Member and were they tied to their WP accounts? Just guessing a couple of situations where they’d not have that behavior happen.
I really don’t like to use a conditional to have 2 pro-forms (one for logged in and one for not logged in) because i have to rely on the registered members to log in before making the purchase. If they don’t, it causes other issues
You’d have the same situation with the current form without the coditional… If they’re not logged in and purchase, it’ll go towards a new account instead of the existing one. It’s better to always try to make sure that the existing user is logged in when he purchases.
The safest way may be to always only sell to logged in users, and visitors only have free registration as the next possible action, and then upgrade.
that is why i suggested that an additional feature would check the email and associate ccaps based on the email, no matter what
Yeah, that’d be a nice feature to have. I’ve suggested it before as well. I don’t know when/if it’ll be implemented, though, so I wouldn’t count on it. It’ll be better to make this work with what you have, in my opinion.
Cristián LávaqueKeymasterI used a level = “1”
That may be the reason, as I explained in my previous reply… I’d try having a conditional so it only adds the level for a visitor, but logged in users only get the custom capability, without the level, in the pro-form.
Try that with the user that had the problem and see if you can reproduce it then.
Cristián LávaqueKeymasterWas the one-time payment for a level or a custom capability?
I ask because subscriptions are only for levels, and the user buys a different level, the subscription for the one he had gets cancelled.
I don’t think that this should happen when it’s just the purchase of a custom capability without the level.
Could you show me the shortcode for the form/button the user got when he paid the one-time and got his subscription cancelled?
I look forward to your update.
Cristián LávaqueKeymasterI see there are versions of the Pro Form that are available to create a shortcode if a member
wish to do an upgrade as a paid memberDo you mean the Modification Pro-Form? That one works for registered users only, while the regular pro-form works for existing users only, while the regular pro-form can be used to register new ones or upgrade existing ones.
lets assume they are logged in, they are level 2 – and they pay for level 3 – does this mean?:
one – on paypal their level 2 reoccurrence is stopped and a level 3 payment reoccurrence will replace it
and then their role in the user would be changed to level 3?Yes, in PayPal the level 2 subscription would be ended and a new one created for level 3, and his WP role gets changed to s2Member Level 3.
what I am concerned about is if an existing member (level 2 or 3) decides to pay again – with the current
user name, that it will reset their account? change their date of joining our membership – ??No, he can’t register a new account with the same username, and trying it wouldn’t reset his existing account.
how can I change a user’s date when they join being a member so I can test for the 2nd month of drip feeding?
Why would you need to change the date for the drip? You can drip based on the date he got a particular access, so level 0 and level 2 could have different dates if he registered free first and upgraded later. Does that make sense? See: WP Admin -> s2Member -> Scripting -> Content Dripping
I hope that helps. 🙂
Cristián LávaqueKeymasterThanks for the update! I’m glad you could make it work. 🙂
Cristián LávaqueKeymasterHi James, sorry for the delay, I’ve been away for the Holidays.
Let me see if I understand: you are charging users successfully for one-time payments, and are being able to sell a subscription and get the first payment, but you can’t get the following payments in the subscription. Is that correct?
Tell me, what PayPal flavor do you use? Express Checkout, PayPal Pro, PayPal Pro PayFlow Edition? (Note that it’s different from PayFlow Pro) http://s2member.net/paypal-pro-payflow-dprp-express-checkout-104
Did you verify that your PayPal integration is complete and correct? Did you do test subscriptions for 1 cent daily to see if you can reproduce the behavior in a controlled manner to help spot what may be wrong?
I’d like to see the logs, can you send me a copy to cristian at s2member net? And tell me what transactions to look for.
I look forward to your update. 🙂
Cristián LávaqueKeymaster@Mark, I’m glad you found a solution for that. Thanks for the update!
@Krum, your reply is fine, I don’t mind you getting jobs from here. I’m glad to see the community at work. 🙂
Thanks for the heads up on the contact form. I’m suspecting that WP-SpamShield is not working correctly and preventing legitimate users from leaving comments or sending emails… I’ll disable it for now because I don’t have time to debug it at the moment, although it was the only plugin I had found that does a decent job preventing spam registrations. You have my Gmail address, and you can CC cristian at s2member net as well.
Cristián LávaqueKeymasterYeah, that’d definitely would be a good way to do it, with the payment notification.
You could post a job in a freelancers site. I have the idea of writing an add-on plugin for that, but really don’t have any estimated time to even start working on it.
One thing you could do right away, is use the email option for the notification, so s2Member sends you an email with all the data the notification has. WP Admin -> s2Member -> Notifications -> Payment -> Email
I hope that helps! 🙂
Cristián LávaqueKeymasterI think you can do it with a bit of PHP in the page with the form, so it changes the form’s shortcode dynamically to the other level based on your ZIP code conditions.
The PHP code should be able to pick up the ZIP code you stored in the user’s profile with the Gravity form. I’m not familiar with how it saves profile fields.
Will create that field with s2Member? WP Admin -> s2Member -> General -> Registration/Profile Fields & Options
Tell me how you’re saving the ZIP code in the profile, and I’ll try giving you an example shortcode to change the level dynamically.
Cristián LávaqueKeymasterOdd… See if you can reproduce that error in an installation with just s2Member added and no other plugins. If so, please report it in a new issue over at GitHub so Jason can investigate it. https://github.com/websharks/s2member/issues
Thanks!
2015-12-17 at 00:28 in reply to: Programatically choosing Login Welcome and Membership Options pages. #525Cristián LávaqueKeymasterCheck the $_SERVER array to see if the page requested is the Login Welcome one (look for its slug in the ‘REQUEST_URI’). http://php.net/reserved.variables.server
2015-12-14 at 13:02 in reply to: How to use s2IF / else properly and a way to substitute user level in a url #522Cristián LávaqueKeymasterGreat! Glad you figured it out. 🙂
when I take my test trial member and upgrade him to a paid level, that s2member pro already sees he is a registered members and just changes his role to the level he pays for – is this correct?
If the person is logged in when he starts the upgrade process, his account will be referenced and the purchase will go towards it instead of a new account. Just make sure he’s logged in when he loads the page with the payment pro-form.
2015-12-14 at 03:09 in reply to: How to use s2IF / else properly and a way to substitute user level in a url #519Cristián LávaqueKeymasterhowever when I display the page for each s2IF test that is false there is a blank line
displaying on the pageTry not having a line-break between the closing and opening s2If tags.
is there a way I can avoid all the /s2IF conditions by replacing the level number
You could do that with s2Get and the level number, if your URLs only change by the level number.
If you have URLs that are more different than just the level number, then you’d need a bit of PHP instead of shortcodes (maybe an array with the level number as the key and the URL as the value).
since I am the admin I will fall into level4
You have Level 4 access, but you don’t have the Level 4 role, you are an Administrator.
current_user_is(access_s2member_level1)
access_s2member_level1 is a capability, which you check with current_user_can. current_user_is checks the role, so it’d be s2member_level1.
current_user_is(s2member_level1)
current_user_can(access_s2member_level1)
See also:
https://codex.wordpress.org/Glossary#Role
https://codex.wordpress.org/Glossary#Capabilities2015-12-12 at 22:23 in reply to: Programatically choosing Login Welcome and Membership Options pages. #517Cristián LávaqueKeymasterNo, no hook needed. Just open the PHP block as the very first thing in the file, add that code, and that’s it. Save the file with a PHP extension and upload it to /wp-content/mu-plugins/.
Cristián LávaqueKeymasterI’ll ask Jason about those sandbox questions.
But like I said in the other video I told you about, I recommend that you avoid using the sandbox and just stick to the live account and test with real transactions.
2015-12-12 at 02:28 in reply to: Programatically choosing Login Welcome and Membership Options pages. #512Cristián LávaqueKeymasterJust having
!empty($_REQUEST['_s2member_vars'])
in the conditional will spot if the user was sent to the Membership Options Page.You don’t need to check for a ccap as I did in that particular case, you can just redirect the visitor to the Membership Options Page for that particular language.
For example (untested):
if (!empty($_REQUEST['_s2member_vars'])) { header('Location: http://mysite.org/'.strtolower(ICL_LANGUAGE_NAME_EN).'-member-options-page/?lang='.ICL_LANGUAGE_CODE); exit; }
I hope that helps. 🙂
2015-12-10 at 23:58 in reply to: Programatically choosing Login Welcome and Membership Options pages. #510Cristián LávaqueKeymasterI see. Well, you could ask the WPML guys what the code to detect the language would be, then do the redirection. You can see the redirection line in my hack for an example. 🙂
Cristián LávaqueKeymasterso what you are saying basically for all Paypal forms is we can send a person to the next page to see
Yes, you can set the URL to take the person to after returning from the payment. See the documentation there and run some tests to see how it works. WP Admin -> s2Member -> PayPal Forms -> Custom Return
if a new member pays on Paypal, that also s2member pro will automatically make a new account for them, enter their name, email, and send the welcome email I setup — also will send a temporary password?
If you used the pro-form, and the user is not logged in, the pro-form will also be a registration form, not just for payment.
The account will be created and, if you disabled custom passwords, one will be generated by WordPress and sent to the user by email. WP Admin -> s2Member -> General -> Registration/Profile Fields & Options -> Custom Passwords
I see how to change the welcome email to the paid members, but what about the welcome emails to the trial member
No, there isn’t a special email for those that pick a trial, but you could probably use some PHP code in your signup confirmation email template to change the message dynamically based on that. WP Admin -> s2Member -> PayPal Options -> Signup Confirmation (Pro-Form) -> PHP
under general options is an Email setting message, is this where their welcome message comes from? – the new User message you said above right?
Yes, when you don’t allow custom passwords. When the user can set his password, then WordPress won’t send that email (it used to, but WP changed that in a recent update).
if I use sandbox on paypal – I don’t need to worry about what is called my merchant ID?
I suggest that you watch these videos:
s2Member®: Using The PayPal Sandbox – YouTube
s2Member PayPal Sandbox Tip – YouTube
I hope that helps. 🙂
- This reply was modified 8 years ago by Cristián Lávaque.
2015-12-07 at 15:52 in reply to: Programatically choosing Login Welcome and Membership Options pages. #503Cristián LávaqueKeymasterThank you Scott! It means a lot to me that you say that. 🙂
programmatically select different Login Welcome and Membership Options pages based on conditionals
I recently helped Cassel with a hack to do just that: http://s2member.net/forum/redirect-if-user-does-not-have-the-correct-ccap-371#post-386
You can customize it to your own restriction requirements and landing pages, and even add several instead of just one.
I’m thinking about writing an add-on plugin to achieve this from the s2Member admin instead of a hack.
I hope that helps!
Cristián LávaqueKeymasterafter a new member signs up for this trial membership using a Pro form with registration=1, what page will see after they register?
See: WP Admin -> s2Member -> PayPal Forms -> Custom Return
now we turn to a paid member, using a Paypal Pro Form to sign up – we are told to send the person to paypal first, then they get sent back to our website to a final registration page (what is this page and what does it look like?)
The pro-form doesn the registration too, so when you’re using PayPal Express Checkout he’ll go to their site to pay, but the pro-form will create his account.
If the user is logged in, then the form will only handle the payment and modify the current user, not create a new one.
is there welcome message for joining that we can change the content found at: Paypal Options / Sign-up Confirmation Email (Pro Form)?
You can edit it there, yes.
If you don’t allow custom passwords, i.e. one will be generated for him on registration, he’ll get an email from WordPress with it, and you can customize it here: WP Admin -> s2Member -> General -> Email Configuration -> New User
2015-12-07 at 13:23 in reply to: How to get a pdf file on amazon s3 to be viewed and downloaded? #498Cristián LávaqueKeymasterSorry for the wait, I’ve been travelling and with little internet the past days.
I think I understand better what you want: make it possible to download or view in the browser, not just one, right?
You could have a couple of links, one to view and the other to download. You could set the default to download, and then have the view link set to inline.
Try removing the pdf and mp3 extensions from here: WP Admin -> s2Member -> Download -> Inline
Then use a s2File shortcode for the file to give the download link.
Below it duplicate the shortcode, but add the download attribute set to yes. WP Admin -> s2Member -> Download -> Shortcode Attributes -> download
Let me know how it goes. I hope that helps. 🙂
Cristián LávaqueKeymasterSorry for the wait. I’ve been travelling and weren’t online much the past days.
Your Link Expired: Please contact Support if you need assistance.
Yeah, changing the URL shortener is what I’d have suggested now as well… Are you getting that message from the shortening service, or your site?
If it’s the site’s, tell me: did you already signup an account with that link? It could happen that you’re trying to register a second time and that wouldn’t work (so customers can’t share the signup link to register multiple accounts with a single purchase).
Cristián LávaqueKeymasterI’m not sure where in the ClickBank admin of your account you’d see the subscriber IDs, but you can ask them about it.
One thing I’d do is setup an s2 notification so it emails you with each transaction, that way you have a backup with the data of each custemer that you can look up later if needed. WP Admin -> s2Member -> Notifications -> Payment -> Email
I hope that helps. 🙂
2015-12-03 at 00:13 in reply to: How to get a pdf file on amazon s3 to be viewed and downloaded? #486Cristián LávaqueKeymasternow I don’t know if I needed to delete the other meta data I setup before
I don’t think it was needed. I just did a test leaving the others as they were, and the link now downloads the file instead of opening it.
when I click on the link to our pdf file on amazon s3 – using the code via s2member pro – we still see the pdf file being displayed in the browser
Hmm…
Did you verify that PDF is not in your Inline Files setting? WP Admin -> s2Member -> Download -> Inline File Extensions
Also, can I see the shortcode for your file link?
I am assuming if and when we can get this working, this means we will have to live with just letting our members download the files and not be able to all view (the pdf files) or hear (the mp3 files)
I thought that’s what you wanted, that the files always get downloaded instead of opened. If I misunderstood, could you please correct and explain in detail the behavior you want? Thanks!
any ideas if there is a way to get the plugin PDF Viewer to work with our pdf file on amazon s3
I don’t know… This one? https://chrome.google.com/webstore/detail/pdf-viewer/oemmndcbldboiebfnladdacbdfmadadm?hl=en
2015-12-02 at 23:16 in reply to: How to get a pdf file on amazon s3 to be viewed and downloaded? #483Cristián LávaqueKeymasterI never had to sort that out before, so I needed to research it a little to answer.
Here’s what I found at another forum: http://www.tipsandtricks-hq.com/forum/topic/force-a-file-to-download-instead-of-showing-up-in-the-browser
1) In the S3 console, select an object, and then click the ‘properties’ button (if the properties window at the bottom isn’t already visible).
2) Click the ‘add more metadata’ button, and add:Key: Content-Disposition Value: attachment
To add the metadata to all the files of a bucket or just a folder in a couple of clicks with CloudBerry Explorer.
1) right click your folder (or bucket) and select “Set Http Headers”
2) In the new window, click “Add”
3) For Http Headers, choose: “content disposition” and for Value: attachment; filename=
4) Click “OK”
5) At the bottom, select: Keep existing headers, overwrite values for headers with the same name and add new headers (from the list specified above)Let me know if that helps. 🙂
- This reply was modified 8 years ago by Cristián Lávaque.
2015-12-02 at 21:13 in reply to: How to get a pdf file on amazon s3 to be viewed and downloaded? #481Cristián LávaqueKeymasterhow can I get a message to our member who wishes to download this file (pdf on
amazon s3) rather than the built in plugin in the browser taking over the screen and
then just displaying the pdf fileThe PDF or MP3 will be opened in the browser, depending on how the browser is configured, I guess. Some will open it and others will download it to the computer.
how can I display the member pdf file in a pdf viewer that works within the structure of
my wordpress site – when the pdf file is in a bucket on amazon s3You may need to generate a URL with a key. See: WP Admin -> s2Member -> Download -> Advanced
tried to send you a message via the contact function of the forum and it didn’t let me do so
is there any way I can talk with via email or skypeSorry, I hardly use skype or email lately, but I’ll be checking this forum almost daily. Thanks for the heads up about the contact form, I’ll look into that.
thank you Cristian for doing this forum
🙂
Cristián LávaqueKeymasterforum posts and profile details to be lost, so simply suggesting they cancel and re-join won’t
Of course. Well, It wouldn’t be needed to register a new account, they can keep using the same one, so those posts and info won’t be lost.
What they would need to do is create a new subscription over at ClickBank.
If they user is logged into his account when he loads the page with the subscription button (use the s2 shortcode for it), it’ll be tied to his existing account instead of going towards a new signup.
WP Admin -> s2Member -> ClickBank Buttons
Clickbank “communicate” with S2Member so members who cancel will be terminated
Yes, if they subscription is created through s2Member’s button for ClickBank, CB will notify s2Member if the subscription is ended, and s2 will do what you set it to in that case. See: WP Admin -> s2Member -> ClickBank Options -> Auto EOT Behavior
Does that help? Let me know if you have more questions. 🙂
By the way, you may find these videos I created helpful (there may be slight changes in the interface since then): https://www.youtube.com/playlist?list=PL8gPolqFnYqthiajVevvuO-y4L1zWFxd8
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymaster🙂
Cristián LávaqueKeymasterThanks for that! Sure, I can host it here. Email the files to cristian at s2member.net, please.
I look forward to your email. 🙂
Cristián LávaqueKeymasterYes, I see what you mean.
I don’t have a problem with the hack, but being able to use the pro-form for those modifications would be nice.
I’d suggest that you open a feature request for it over at GitHub. https://github.com/websharks/s2member/issues
Cristián LávaqueKeymasterI see what your problem is in that situation.
I’d suggest a bit of PHP that’ll change the user’s role. See: https://s2member.com/kb-article/rolescapabilities-via-php/
You’ll need a PHP execution plugin for PHP to work in a post/page’s body.
You can add the role-changing code to a page where the user lands when he clicks on a link to modify his account’s level.
I hope that helps. 🙂
Cristián LávaqueKeymasterI haven’t used that plugin with other editors in a blog, so I’m not familiar with that behavior. I know that there are several PHP execution plugins in the repository, which you could try to see if they behave differently.
s2Member doesn’t add the ability to have PHP in your posts, so to have an advanced PHP condition, you do need a PHP execution plugin.
That said, s2Member Pro does have the s2If tag, which now does accept an advanced condition with the PHP attriubte. WP Admin -> s2Member -> Restrictions -> Simple Shortcode Conditionals -> Arbitrary PHP
I hope that helps. 🙂
Cristián LávaqueKeymasterMaybe because in a button there’s no coupon to discount it, so the description doesn’t get modified. If you try the pro-form without the coupon, you will likely get the original description.
not understanding what you mean
I mean modifying the hack so it removes the discount part and leaves the original description of the product. Something like this (untested):
add_filter('ws_plugin__s2member_modification_email_msg', 'my_s2_modification_msg', 10, 2); function my_s2_modification_msg($s2member_default_msg, $vars = array()) { $item_name = $vars['paypal']['item_name']; if (strpos($item_name, 'ORIGINALLY:') !== false) { $item_name = explode('ORIGINALLY:', $item_name); $item_name = trim($item_name[1]); } return "Thank you " . $vars['user']->data->display_name . "\n\nYou have successfully purchased the " . $item_name . "\n\nIf you have not already done so, the next step is to Register a Username for the Campus.\n\n Please complete your registration here: " . wp_login_url() . "\n\nIf you have any trouble, please feel free to contact us."; }
Cristián LávaqueKeymasterAnother thing you could try is removing the part up to originally and showing only the following part.
Cristián LávaqueKeymasterWhat caused that issue in the first place?
In the first place, why you started the thread, the reason was that the variables were not the same as before, so there was no value to show. In the second place, why my updated hack was not sending the email, was a syntax problem with how I was getting to the person’s name in the user data, because part of them were objects instead of arrays.
a way to only include the actual item name and NOT the “Discount info”
Yes, it does look odd. I don’t see the original name anywhere in the variables available to the hack. You’d need to add it to the hack, I guess, or pass it somehow to the hack from the pro-form, e.g. the custom values. WP Admin -> s2Member -> PayPal Forms -> Shortcode Attributes -> custom -> cv
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymasterWould you know what the issue with the Unsubscribe button you supplied is?
I don’t know… Could you please try these actions to narrow down the possibilities? http://s2member.net/troubleshooting-tips-21
Thanks! I look forward to your update. 🙂
Cristián LávaqueKeymasterdownload restrictions during the trial period?
No, the restriction is based on level, and the user gets the level for the trial, so he gets the same amount of downloads as the paying subscriber at that level.
It’s an interesting question, though. If it were me, I’d probably look at using advanced conditionals to try limit it. Maybe change the limit number dynamically based on his time at that level… I haven’t done this before, though, so I don’t know exactly what the code would be.
i can add a billing method on a Stripe Checkout pro form, but I don’t see how to delete
I’m not sure I understand what you mean. Could you show me?
discount apply only for the FIRST MONTH, ONLY? If not, then how
You could use the ta-only directive for the coupon, and then you’d need to make the first month be the initial term of the subscription you’re selling, instead of a regular one, so that the coupon can be applied to that term only. WP Admin -> s2Member -> Coupons -> Legend -> Directive
re-direct that user to the login page (/wp-login.php) with a message
You could try the success attribute with the wp-login.php URL, including a var in the querystring that shows that he just paid, and then to wp-login.php add a conditional that checks for that variable and if there display the message.
WP Admin -> s2Member -> Stripe Forms -> Shortcode Attributes -> success
WP Admin -> s2Member -> General -> Login/Registration Design -> FooterCristián LávaqueKeymasterThanks for waiting. I think I sorted it out.
add_filter('ws_plugin__s2member_modification_email_msg', 'my_s2_modification_msg', 10, 2); function my_s2_modification_msg($s2member_default_msg, $vars = array()) { return "Thank you " . $vars['user']->data->display_name . "\n\nYou have successfully purchased the " . $vars['paypal']['item_name'] . "\n\nIf you have not already done so, the next step is to Register a Username for the Campus.\n\n Please complete your registration here: " . wp_login_url() . "\n\nIf you have any trouble, please feel free to contact us."; }
I did a few test purchases and the last ones sent me the email correctly:
Thank you Cristian Test1
You have successfully purchased the Discount: 100% off. (Now: $0.00) ~ ORIGINALLY: 12 Cards for Christmas
If you have not already done so, the next step is to Register a Username for the Campus.
Please complete your registration here: http://scrapbookcampus.com/wp-login.php
If you have any trouble, please feel free to contact us.
Could you test it too and tell me if you notice anything wrong with it now?
Cristián LávaqueKeymasterThanks, got the email.
Could you create a page with a pro-form like the one you sell the upgrade with, but set to 1 cent, and send me a link to it in a reply to the email with the credentials? I’d like to do a few test purchases while working on the code, but don’t know exactly which of your pro-forms you’ve been testing with.Nevermind, found the pro-form shortcode in your opening post. I knew I had seen it, but I somehow missed it earlier… Sorry about that. I’ll do some troubleshooting tomorrow trying to figure out what the problem with the code is. 🙂
- This reply was modified 8 years ago by Cristián Lávaque.
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymasterGot the email with the full array. Thanks, I could read it better this time.
i am just as stumped as you are.
Yes, very odd…
If you want me to do some tests, instead of telling you things that come to mind between replies, you can email me access to the FTP and WP admin and I’ll try to debug it for you, as we did in the past with other problems.
Cristián LávaqueKeymasterThanks, got the email.
I don’t see yet what could be causing the updated hack to not send anything when the old one does, even if missing the vars.
I noticed that I may have missed an array for the user’s name, so I fixed it:
add_filter('ws_plugin__s2member_modification_email_msg', 'my_s2_modification_msg', 10, 2); function my_s2_modification_msg($s2member_default_msg, $vars = array()) { return "Thank you " . $vars['user']['data']['user_nicename'] . "\n\nYou have successfully purchased the " . $vars['paypal']['item_name'] . "\n\nIf you have not already done so, the next step is to Register a Username for the Campus.\n\n Please complete your registration here: " . wp_login_url() . "\n\nIf you have any trouble, please feel free to contact us.\n\nOnce your registation is completed, you can login and access your bonuses here: http://scrapbookcampus.com/" . $vars['paypal']['ccaps']; }
But I still doubt that that was causing the email to not be sent… Do you have an email log to see if it’s actually not being sent? https://wordpress.org/plugins/email-log/
By the way, I was reviewing again the vars array you got earlier and sent me, but it seems to be incomplete, probably missing data at the end. Could you forward me the email you got instead of copy-pasting the array only? Thanks!
I look forward to your update. 🙂
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymasterThe Express Checkout integration uses the s2Member Pro forms, not buttons. But the pro-form does have the submit button that looks like a PayPal button, though.
Cristián LávaqueKeymasterYou can just start using Express Checkout, and new sales will go through it instead of PayPal Standard, but that won’t migrate existing subscriptions if there are any, from Standard to Express Checkout.
Existing subscriptions will continue to be billed on your Standard account, and new subscriptions on your Express Checkout one, if I’m not mistaken. You can test this with purchases for 1 cent recurring.
If you don’t have any subscriptions with the Standard account, then the transition will be even simpler.
Does that help?
Cristián LávaqueKeymasterYou can use PayPal Express Checkout and Stripe payment processors, but not in the same pro-form yet. The Stripe pro-form won’t process a payment with PayPal.
You could open a feature request for that over at GitHub to add your vote for it and let Jason know about it. https://github.com/websharks/s2member/issues
To use different processor pro-forms, you’d need to have them in separate pages (there shouldn’t be more than one per page), and you could let the customer pick which one to pay through in the previous step of the checkout process.
I hope that helps. 🙂
Cristián LávaqueKeymasternot sure what quote has to change if at all
I added a hack to the site so they won’t be changed into curly quotes anymore when it’s inside a code block.
The first name in the array was “correct” as it was the test account name
I didn’t add the first name from the PayPal array to the hack, because it may not be correct all the time. Sometimes the billing info doesn’t match the actual user of the site. E.g. my wife signs up but pays with my card. That’s why I picked the user account’s “nice name” from the array.
use a conditional and send to a bonus IF they are getting a course that includes a bonus
Yeah, you can definitely improve the hack with conditionals.
not getting any email for confirmation at all.
Could you show me the full hack file with the code? You can email me the file if you prefer it.
Cristián LávaqueKeymasterThanks! Got the email.
I see. Yeah, some things are different in that array than was expected in your hack. I don’t know that if every transaction the hack was meant for, or only this one has the variables missing or in another place of the array.
Here’s is the hack a bit edited to use the available data:
add_filter('ws_plugin__s2member_modification_email_msg', 'my_s2_modification_msg', 10, 2); function my_s2_modification_msg($s2member_default_msg, $vars = array()) { return "Thank you " . $vars['user']['user_nicename'] . "\n\nYou have successfully purchased the " . $vars['paypal']['item_name'] . "\n\nIf you have not already done so, the next step is to Register a Username for the Campus.\n\n Please complete your registration here:" . wp_login_url() . "\n\nIf you have any trouble, please feel free to contact us.\n\nOnce your registation is completed, you can login and access your bonuses here: http://scrapbookcampus.com/" . $vars['paypal']['ccaps']; }
Keep in mind that WP may changes the quotes (double and single) to curly ones, even when they are in a code block, so you may need to fix them for the code to work correctly.
First name wasn’t available in the array you sent me, so I changed it to the user’s nicename, but you’ll also need to test if it works for a new signup and not just an existing user.
The item name is the only one I think will be the same as you were expecting in the original hack.
The custom value 1 I couldn’t find in the array, and I wasn’t sure what you meant to have there for the bonuses link. I changed it to the ccap, in this case 12cards, although that URL doesn’t exist in your site. You’ll need to change that one to what it should be.
Let me know how the tests go. 🙂
Cristián LávaqueKeymasterI don’t know yet, but we’re making progress. 🙂
I now have a looooooooong list of variables.
Could you show me that test email? If it has info that should not be public, you can censor it, or email it to me.
Cristián LávaqueKeymasterI see. Yeah, that seems to be the email being sent. It matches the one your customer received.
It seems the hack needs to be updated after all these years, if it’s not working right…
You could try seeing what the whole $vars array looks like. Try adding
var_export($vars, true)
at the end and do a test purchase.This would be the return line with that added:
return “Thank you “ . $vars[“first_name”] . “ You have successfully purchased the ” . $vars[“item_name”] . “ If you have not already done so, the next step is to Register a Username for the Campus. Please complete your registration here: ” . wp_login_url() . “ If you have any trouble, please feel free to contact us. Once your registation is completed, you can login and access your bonuses here: http://scrapbookcampus.com/“ . $vars[“cv”][1] . “ " . var_export($vars, true);
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymasterYes, that’s weird…
I remember there are some transaction emails that don’t have an interface to customize them. And now I remember that we helped you long ago to customize them with a hack… http://www.primothemes.com/forums/viewtopic.php?f=4&t=10368
Could it be one of those? If so, could you show me your hack for them? Thanks!
- This reply was modified 8 years ago by Cristián Lávaque.
Cristián LávaqueKeymasterHmm… I don’t see any of those email templates match what you posted before. :/
I know you said it’s an existing user, but maybe she wasn’t logged in when doing the purchase and got the New User email? It doesn’t look like the New User email, though, but I’m just trying to guess what could be going on here.
Were you able to reproduce that behavior making a test purchase following the steps the customer reported having done?
If you want me to take a closer look, you can email me to cristian at s2member.net, and let me know here that you did.
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