Reply To: %%item_name%% not populated
Another thing you could try is removing the part up to originally and showing only the following part.
I am not understanding what you mean
I don’t see the original name anywhere in the variables available to the hack.
I am a bit surprised that if i use a button, the item name would be what appears in the description, while in a pro-form, it will also include the price and discount instead of JUST the description/name.